To support social distancing this service is currently unavailable.

Accessible toilets are available on request – please ask a member of staff if you need to use this facility. Debenhams aims to provide exceptional service to all our customers. We offer a number of facilities including designated parking spaces; accessible entrances; accessible customer collection points; lift facilities and Induction loops.

Connect to fast, FREE, easy-to-use O2 WiFi throughout the store.

For watch repairs, new batteries and a large selection of replacement straps visit the watch experts.

Watch repairs

• - Servicing & overhauls
• - Quartz module exchanges
• - Crown & stem replacement
• - Glass replacement
• - Dial restoration
• - Minor repairs

Straps & bracelets

• - Leather, polyurethane & sports straps
• - Stainless steel & gold plated bracelets
• - Manufacturers straps & bracelets
• - Bracelet alterations & repair

Watch batteries

• - Battery replacements to all brands
• - 18 month guarantee

Pressure testing

• - Gasket replacements
• - On-site water resistance testing

Available on request – please ask a member of staff if you need to use this facility. Debenhams welcomes even the youngest of customers so we have a parent and baby room located next to the toilets. The room is private and clean so whether its nappy changing or breastfeeding you can cater to your baby’s needs in a comfortable environment.

This service is currently closed and will re-open in line with government guidance.