Store services
Treat yourself to a well-deserved facial, body wax or massage in our beauty rooms. Here we have everything you need for your total well-being.
Did you know that 80% of women are wearing the wrong size bra? Visit one of our specially trained bra fit advisers for a FREE bra fit consultation. They’ll give you as much time as you need until you find just the right size, shape and style to suit.
Keep your brows perfectly groomed and shaped by visiting the Benefit Brow Bar for waxing or the Benito Brow Bar for threading.
In selected stores we can hold your item in a dedicated parking bay or pick-up point ready for collection by car. For more information on this free service please ask in store for details, or call our Customer Service team on 0344 800 8877
Experience the perfectly handcrafted cup of coffee by the nation's favourite coffee shop on the go or in store (Source: in an independent survey of 2110 people published in December 2015 by Allegra Strategies, 48% voted Costa their favourite coffee shop).
Debenhams aims to provide exceptional service to all of our customers. We offer a number of facilities including designated parking spaces; accessible entrances; accessible customer collection points; passenger lift facilities; accessible restaurant facilities; accessible toilets; personal shopper facilities; collect by and carry to car arrangements; delivery of purchases to your home and Induction loops and / or arrangements for confidential conversation.
Connect to fast, FREE, easy-to-use O2 WiFi throughout the store.
As a Debenhams Gold Cardholder you can take a break from shopping and relax in our comfortable lounges, and use our secure lockers to store your bags while you shop. This exclusive service is available in selected stores only.
Can't find your size, colour, or the item you are looking for? We have the solution: visit our in store ordering service and we'll order the item you are looking for and deliver it direct to your home or a work address.
For watch repairs, new batteries and a large selection of replacement straps visit the watch experts.
Watch repairs
- - Servicing & overhauls
- - Quartz module exchanges
- - Crown & stem replacement
- - Glass replacement
- - Dial restoration
- - Minor repairs
Straps & bracelets
- - Leather, polyurethane & sports straps
- - Stainless steel & gold plated bracelets
- - Manufacturers straps & bracelets
- - Bracelet alterations & repair
Watch batteries
- - Battery replacements to all brands
- - 18 month guarantee
Pressure testing
- - Gasket replacements
- - On-site water resistance testing
Debenhams welcomes even the youngest of customers so we have a parent and baby room located next to the toilets. The room is private and clean so whether it’s nappy changing or breastfeeding you can cater to your baby’s needs in a comfortable environment.
Enjoy a delicious great British breakfast, succulent roast carvery meat, sensational salads, indulgent treats and a great selection of children's food.
Going away on holiday? Debenhams offer you currency rates that are hard to beat and 0% commission on your Travel Money. Simply visit our Travel Money Bureau in store. Please be aware that some of our Travel Money Bureaus may open later and close earlier than the store. For further information please call the bureau.